Partial Payment Details Availability — FIBI Group

Incident Report for Feezback Status Notification:

Identified

Due to a technical issue on FIBI group's API services, some details may be missing from our payments webhook updates.

Payment status updates continue to be delivered normally via webhook. However, some payment details — such as reference number and debtor account — may be missing from webhook updates if they were not pre-entered during the payment process.

We've reported the issue to the bank and are tracking for a resolution. This page will be updated once full details are restored.

Affected banks (FIBI group):

14 — Bank Otsar HaHayal (בנק אוצר החייל)
26 — U-Bank (יובנק)
31 — First International Bank of Israel / FIBI (הבנק הבינלאומי הראשון)
46 — Bank Massad (בנק מסד)
52 — Bank Poalei Agudat Israel / PAGI (בנק פועלי אגודת ישראל)
Posted Aug 02, 2026 - 11:59 IDT

Investigating

We are currently investigating this issue.
Posted Jul 31, 2026 - 15:26 IDT
This incident affects: ASPSP APIs (Beinleumi).